What's Covered under Tech Support Subscription?
Tech Support Subscription Plans
Depending on the subscription plan selected, you will continue to receive limited or unlimited services for no additional charge. *Customer therefore authorizes Omtat Corporation to automatically charge their credit cards for the monthly/annual subscription service charge. If the customer would like to make any changes to their payment arrangements please contact Omtat Corporation customer service department.
*Limited monthly Service Plan: covers 1 or 3 PCs; 3 monthly service sessions (30-45 mins. max).
*Unlimited monthly service plan: covers 3 PCs, unlimited service sessions (30-45 mins. max).
*$100.00 per every additional PC added to a subscription plan, the monthly rate does not change.
Your subscription covers:
- Gauge Overall PC Health
- Diagnose your computer and make it safe and secure
- Tune up the System-Check settings to help your computer run faster
- Eliminate Threats-Remove bugs, malware, and other bad things
- Network Protection- Ensure your networks are safe
- Ongoing Monitoring Checks your computer for active anti-virus and other problems
- Connected Device Support- Connect your devices (printers, phone)
- Education and Training- Training help on how to do stuff that seems confusing
- Software Installation Software Assessment and removal of bugs and malware
- No hardware support or replacement service included, services are 100% remotely performed; no home/office onsite support.
Time Frame for service: *15-45 minutes, depending on the severity of the issue.
