What's Covered in your Tech Support Subscription?

Depending on the subscription plan selected, you will continue to receive limited or unlimited services for no additional charge.  *Customer therefore authorizes Omtat Corporation to automatically charge their credit cards for the monthly/annual subscription service charge. If the customer  would like to make any changes to their payment arrangements please contact Omtat Corporation customer service department.  

*Limited monthly Service Plan: covers 1 or 3 PCs; 3 monthly service sessions (30-45 mins. max).

*Unlimited monthly service plan: covers 3 PCs, unlimited service sessions (30-45 mins. max).

*$100.00 per every additional PC added to a subscription plan, the monthly rate does not change.

Your subscription covers:  

• Gauge Overall PC Health
• Diagnose your computer and make it safe and secure  
• Tune up the System-Check settings to help your computer run faster  
• Eliminate Threats-Remove bugs, malware, and other bad things
•  Network Protection- Ensure your networks are safe
•  Ongoing Monitoring Checks your computer for active anti-virus and other problems
• Connected Device Support- Connect your devices (printers, phone)
• Education and Training- Training help on how to do stuff that seems confusing
•  Software Installation  Software Assessment and removal of bugs and malware 
• No hardware support or replacement service included, services are 100% remotely performed; no home/office onsite support.

Time Frame for service: *15-45 minutes, depending on the severity of the issue.